Cloud Nine College is committed to supporting the health, safety, mental health, and overall well-being of all students. Students are encouraged to seek help immediately if they experience a medical emergency, safety concern, mental health crisis, or substance-related emergency.

Emergency Assistance

For any immediate emergency, students should call 911.

Students should call 911 immediately if they or someone nearby is experiencing a serious medical emergency, physical danger, suspected overdose, or any situation requiring police, fire, or ambulance assistance.

Non-Emergency Health Advice

Students in British Columbia can call HealthLink BC at 811 for free, non-emergency health information and advice.

HealthLink BC: 811
Website: healthlinkbc.ca

Nearest Hospital

St. Paul’s Hospital
1081 Burrard Street
Vancouver, BC V6Z 1Y6
Phone: 604-682-2344

Students should go to the hospital emergency department or call 911 if they require urgent or emergency medical care.

Nearby Urgent and Primary Care Centre

Vancouver City Centre Urgent and Primary Care Centre
188 Nelson Street
Vancouver, BC V6B 1A9
Phone: 604-416-1811

Students should check current hours and availability before visiting.

Mental Health Support

Here2Talk provides free, confidential mental health counselling and referral support to students registered at a B.C. post-secondary institution. Support is available 24 hours a day by phone, app, and online chat.

Here2Talk
Website: here2talk.ca
Phone: 1-877-857-3397
Direct Line: 604-642-5212

Students experiencing a mental health crisis or thoughts of self-harm should call or text 988 for immediate crisis support, or call 911 if there is an immediate risk of harm.

Addiction and Overdose Support

Cloud Nine College encourages students to learn about overdose prevention and Naloxone.

Naloxone is a medication that can temporarily reverse the effects of an opioid overdose. In British Columbia, free Take Home Naloxone kits are available through many participating pharmacies and community distribution sites.

Students can find a nearby Naloxone distribution site through the Toward the Heart site finder.

Toward the Heart Naloxone Site Finder
Website: towardtheheart.com/site-finder

Students may also ask a nearby participating pharmacy whether free Naloxone kits are available. Many community pharmacies in British Columbia provide free Naloxone kits to eligible individuals.

In the event of a suspected overdose:

1. Call 911 immediately.
2. Give Naloxone if available.
3. Follow the 911 operator’s instructions.
4. Stay with the person until emergency help arrives.

Nearby Pharmacy for Naloxone Information

Students may contact or visit a nearby pharmacy to ask about free Naloxone kit availability.

Rexall Pharmacy
499 Granville Street
Vancouver, BC V6C 1T1

Students should confirm availability with the pharmacy before visiting.

Campus Safety and Student Support

Students who have concerns about their safety, health, mental health, or well-being are encouraged to contact Cloud Nine College staff for assistance and referral information.

Cloud Nine College staff can help direct students to appropriate emergency, medical, mental health, addiction, overdose prevention, or community support resources.

Important Notice

Cloud Nine College does not provide emergency medical care, professional counselling, addiction treatment, or overdose response services directly. The information on this page is provided to help students access appropriate public and community resources. For emergencies, students must call 911.

Feel free to ask help from your instructors