Program Overview
The Professional Sales Co-Op Certificate program is designed to develop the skills necessary to thrive in the fast-paced environment of sales and customer service. The program will provide graduates with industry knowledge and skills that they can immediately utilize in today’s sales arena.
Our goal is to ensure that students acquire the skill sets that are in demand and the knowledge necessary to become a successful sales professional. During the Co-Op work experience, a required part of the program, students will obtain practical industry knowledge and skills relevant to the learning objectives of the program. The PSCC program will pave the way for meaningful employment post graduation.
This program was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.
Program Highlights
- Lead by industry professionals who work in sales management, customer service and technical sales, students will be ‘job-ready’ upon graduation.
- This hands-on program will provide opportunities to work with real-world clients.
- Develops critical thinking, communication, and data-driven analytical skills that leading businesses are searching for.
- Students will gain confidence, learn how to apply sales techniques and convert leads into sales, plan account strategies, identify customer needs, and how to build team relationships that result in superior customer value.
Co-Op Work Experience
The paid Co-Op work experience is an essential part of The Professional Sales Coop Certificate program. The successful completion of the co-op work term is required for graduation. The Co-Op work experience not only gives students the first-hand exposure to industry while they study, but also enables them to become more employable upon graduation. The CNC Co-Op Coordinator will work with students to find a suitable work opportunity to gain valuable, on-the-job experience working in their respective field.
The programs culminate with a capstone course that consolidates academic and applied learning and gives the opportunity for the students to demonstrate their learning gained during the program.
Career Occupation
NOC CODE | Job Title |
|---|---|
6421 | Retail salespersons |
6411 | Sales and Account Representative |
6551 | Customer services representatives - financial institutions |
0651 | Manager in Customer Service and Personnel services |
6221 | Technical sales specialists - wholesale trade |
1122 | Professional occupations in business management |
0124 | Sales and Marketing Manager |
0601 | Corporate Sales Manager |
6553 | Other customer and information services |
0651 | Manager in Customer Service and Personnel services |
Program Duration
854 total hours = 434 instructional hours + 420 Co-Op hours
51 weeks = 42 weeks instruction + 9 weeks of break
Admission Requirements
Grade 12 (equivalent) / GED / Mature Student Status*
*Mature students are people who have been out of full-time formal education for at least 4 years and can demonstrate needed academic potential through a range of achievements and life experiences beyond academics.
English Language Requirements
- Completion of two years of full-time study in a high school or post-secondary program in English in an English-speaking country with an average completion grade of C+ or higher, OR
- Successful completion of Cloud Nine College English language program B2 OR Cloud Nine College English Language Testing C1.
- IELTS 5.0, OR
- iBT TOEFL 46, OR
- TOEIC 700+ OR
- Duolingo 85+
Program Start Dates
February 5, 2024
April 22, 2024
July 8, 2024
September 23, 2024
December 9, 2024
Program Outline
Professional Sales Co-Op Certificate (51 Weeks)
| Code/No. | Title of Course/Work Experience Component | No. of Hours |
| Term 1 (10 Weeks) | ||
| SLS 171 | Professional Sales and Customer Service Practices | 70 |
| COM 101 | Inter-personal Communication in an Inter-cultural Business Context | 70 |
| MRK 140 | Canadian and International Marketing Strategies | 70 |
| BUS 190 | The Canadian Job Search Skills and Strategies I | 35 |
| Break (1 Week) | ||
| Term 2 (10 Weeks) | ||
| SLS 181 | Advanced Professional Sales | 70 |
| SLS 192 | Technology Enhanced Sales | 70 |
| BUS 191 | The Canadian Job Search Skills and Strategies II | 35 |
| Break (4 Weeks) | ||
| Term 3 (20 Weeks) | ||
| SLS 195 | Coop Work Experience | 420 |
| Break (4 Weeks) | ||
| Term 4 (2 Weeks) | ||
| BUS 198 | Capstone Course | 14 |
Course Pricing
For International and Domestic
